Returns & Exchanges Policy
We want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for unused and unopened items in their original packaging. Please note that custom orders and seasonal clearance items are final sale and cannot be returned.
Return Process
- 1.Initiate Your Request
Log into your account portal or contact our customer support team with your order number to request a Return Merchandise Authorization (RMA) number.
- 2.Prepare Your Package
Securely pack the items in their original condition and include a copy of your packing slip or the RMA form inside the box.
- 3.Ship the Items
Affix the provided shipping label to your package and drop it off at any authorized carrier location; please retain your tracking number for reference.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.
